VideoCentric, the leading Video Communications Integrator, is greatly extending its Professional Services with the introduction of new video, voice & data network offerings & providing enterprise customers with mission critical services.
This new comprehensive professional service portfolio is designed to provide customers with a much wider range of integration, support services and design, which includes around the clock global helpdesks, network consultancy & strategy for BYOD, wireless & VoIP and pre-installation surveys, which will be conducted in over 100 countries worldwide.
David Shimell, Managing Director at VideoCentric Ltd. speaking on the new additions said, “With a new specialist services team in place, a global partner services team and major changes rolled out in the past 12 months to improve an already award-winning customer service & maintenance support platform, VideoCentric’s expanded services portfolio comes as a much anticipated offering for our medium and large customers who may need 24/7 mission critical services, multinational coverage, or mass deployment of video at the desktop and on mobile devices. We are able to provide a highly experienced team who understand each area of a network combined, rather than just individual telephony, video or IT network components.”
Telecom’s migration strategy planning for analogue to digital PBX transition including Microsoft Lync & Cisco Call Manager deployment will be part of services that VideoCentric provide, whilst providing the knowledge, services and ongoing support needed to integrate these Unified Communications and telephony platforms with an organisations video communications network. Complete tailored outsourcing services for IT, telecoms, video and a wide range of cloud based subscription services are also included in the portfollio.
Shimell added, “Our continuing mission is to provide a comprehensive market-driven services portfolio inspired by an understanding of our customer’s needs. The new services portfolio offers a significant boost in service capability & versatility for our enterprise and multinational customers, and for customers who would like to design & manage their video, telephony & data networks with a single provider. We are now able to exceed even the most vigorous expectations of our biggest customers.”
VideoCentric Ltd is an award-winning, independent end-to-end solutions integrator of the worlds’ leading video conferencing, fully accredited and provides telepresence and video collaboration solutions and was established in 2001.
VideoCentric install, supply and design on-premise, managed, private, cloud and hybrid video based solutions for businesses from SMB’s to large scale multi-national businesses in both the public and private sector. Some of the solutions that VideoCentric provide include network infrastructure, video endpoints, interactive technologies, full AV roll outs & vertical designed offerings for healthcare,tailor programmed touch panel controllers, oil & gas, manufacturing, financial services, training providers and the construction industry.
Accreditations and relationships have always been held in the highest regard possible for all the world’s leading video collaboration, conferencing and networking manufacturer’s, and continuing training of both sales, technical & product development, and this includes the large investment in up to date demonstration and testing equipment which makes VideoCentric one of the UK’s most knowledgeable and responsible integrators of video conferencing & telepresence equipment and solutions.